Ombudsman: The Armour Of Fair Business
Biswajit Dash, Lloyd Law College, CCS University, Meerut.
An investigator, ombudsperson, ombud, or public advocate is an officer who is charged with representing the interests of the public by working and addressing complaints of maladministration or a violation of rights. The investigator is usually appointed by the govt. or by parliament but with an enormous degree of independence. In some countries, an inspector general, national advocate, or various officials may have duties rather like those of a national ombudsman and may even be appointed by lawmakers. Below the national level, an ombudsman is additionally appointed by a state, local, or authority. Unofficial ombudsmen are additionally appointed by, or even work for, a company sort of a utility supplier, newspaper, NGO. The everyday duties of an ombudsman square measure of complaints and conceive to resolve them, generally through recommendations (binding or not) or mediation. Ombudsmen generally to boot aim to identify general issues leading to poor service or breaches of people's rights.